Groww Careers 2023 Freshers Hiring for Customer Success Executive | BCom/BBA/BBM/BA/B.Sc/MBA/PGDM

Groww Careers 2023 | GRoww Freshers Hiring for Customer Success Executive position in Across India location. 2019/2020/2021/2022 Batch and BCom/BBA/BBM/BA/B.Sc/MBA/PGDM candidates are apply to eligible. Apply link and job description given below.

Company Name: Groww

Role: Customer Success Executive

Location: Across India

Experience: Freshers

Qualification: BCom/BBA/BBM/BA/B.Sc/MBA/PGDM

Batch: 2019/2020/2021/2022 Batch

Job Type: Full Time

Salary: Best in Industry

Groww Careers 2023

Job Description:

• Our Values: We take pride in our values and hold ourselves to a high standard on:
• Radical customer centricity
• Simplicity in our products and personalities
• Transparency on everything
• Long term thinking
• Ownership driven culture

Qualification:

• Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
• 50% cutoff – 10th, 12th and Graduation.
• No backlogs and Gap years during education

Requirements:

• Eagerness to learn about the company’s products and their capabilities.
• Ability to manage high volume of inbound customer queries.
• Technical aptitude and the ability to understand and explain complex concepts in simple terms.
• Ability to empathize with the customer and high customer centricity.
• Knowledge of other regional languages is helpful if the company works within the country.

Responsibilities:

• Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
• Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Apply For Groww Careers 2023

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